assistTec Ltd Privacy Notice
We are committed to protecting your personal information and being transparent about what we do with it.
Your personal data will only be used in compliance with the Data Protection laws:-
· We will obtain and process the information fairly.
· We will only keep it for one or more specified and lawful purposes.
· We will only process it only in ways compatible with the purposes for which you gave it to us initially.
· We will keep it safe and secure.
· We will keep it accurate and up-to-date.
· We will ensure that it is adequate, relevant and not excessive.
· We will keep it no longer than is necessary for the specified purpose or purposes.
· We will give a copy of their personal data to any individual, on request.
This privacy notice describes how assistTec Ltd collects, uses and stores personal information and what it means for you. The terms of this notice may change, so please check it from time to time. For the purposes of this notice, ‘us’, ‘we’ and ‘our’ refer to assistTec Ltd.
We are committed to ensuring that your privacy is protected. Where we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What data we collect
We will collect the following information:
· Name
· Contact information including email address and telephone number
· Company Name
· Location information such as your address and post code.
What we do with the information we gather
We require this information to understand your needs and provide you with a more meaningful interaction with assistTec Ltd and in particular for the following reasons:
· Responding to your enquiries and improving our interaction with you
· Providing a site survey and quote
· Internal record keeping.
· We may periodically send you emails which we think you might find interesting using the email address which you have provided.
Security We have put suitable physical, electronic and managerial procedures and security systems in place to prevent a breach of security leading to the destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. We limit access to your data to approved employees, contractors and third parties who are subject to confidentiality agreements and have been trained in data protection. We have procedures in place to deal with any suspected security breaches and will keep you informed as legally required.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and then the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to individual needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
· You have the right to request access to personal data, whether we process your data, what data we hold and how we use it under the EU & UK General Data Protection Regulations (GDPR).
· You have the right to request correction of personal data where the information we hold on you is inaccurate. We will promptly correct any information found to be incorrect.
· You have the right to request we stop using your personal data purpose if you no longer wish us to process data for its original purpose unless we have a legal reason or legitimate interest for continuing to do so.
· You have the right to request erasure of personal data unless we have a legal reason or legitimate interest in continuing to hold your personal data.
· You have the right to withdraw consent our processing of your personal data where you have previously given explicit consent, and we have no legal reason or legitimate interest in doing so.
To exercise these rights please contact us in writing via
assistTec Ltd
35 Manor Farm Road,
St Neots Cambridge,
PE19 1PW
or via email at [email protected]
We will then ask you to prove your identity before proceeding with your request. All enquiries will be completed within 30 days of the original request.
We may have to share your data with third parties such as outsourcing partners and contractors or if we are required by law. Those third parties will always be required to comply with data protection legislation and details of these third parties would be available on request.
We will not sell or lease your personal information to third parties unless we have your permission. We will not use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this not to happen.
How long will we keep your information
We will hold your personal information on our systems for as long as is necessary for the relevant activity and in accordance with legal requirements. Please let us know if your contact details change so we can update your personal information.
When your information is no longer required, we will ensure it is disposed of in a secure manner.
If you ask us to stop sending you information, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Where you contribute material to us, we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of submission.
In some circumstances, such as when the data is no longer required or if the use of the data has no legal justification, you have the right to have that data erased, as well as the right to object to our handling of your data. You have the right to withdraw your consent at any time when we rely on consent as a legal ground to justify our handling of your personal data. This would not affect the lawfulness of anything done before consent is withdrawn but it would stop us from continuing to use the relevant information.
You have the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory body for data protection, about how we manage your data. Their contact details are:- Website https://ico.org.uk/concerns/
Telephone no. 0303 123 1113
Address Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Changes to our Privacy Notice
Our privacy notice may be updated at any time by updating this page, so please check this notice to ensure that you are aware of and agree with any changes. For example we may change the way we process your information, or there may be a change in law we are required to comply with. If we make any significant changes to this notice, we will show this clearly on our website. This privacy notice was last updated in Jan 2025.